Looking for more information on travel and work in Canada through International Experience Canada?
Contact us directly by mail or email after reading the instructions below.
Please review the website carefully before sending us questions. Because of the large volume of enquiries we receive, we can reply only if the answer is not already on the website.
MAIL: Please mail all correspondence to:
International Experience Canada
Canadian Trade Office in Taipei
6F, Hua-Hsin Building, No. 1 SongZhi Road, Xinyi District,
Taipei 11047, Taiwan
Sending an e-mail: If you have read our application guide and FAQ and still have questions on the application process, you may contact us by e-mail.
If you are sending a message with regard to an application in process, please be sure to include:
Who you are (Applicant; Authorised Representative; Designated Individual)
The subject of your message
Full Name (SURNAME, Given names)
Date of Birth (dd/mm/yyyy)
Enquiry Type (specfiy the IEC Category)
World Tracking Number (if you have one) - 13 characters (should be: TAIPEI – TW - ## - XXX - #)
When doing so, categorize and separate your questions as below in order to ensure that they are sent to the correct mailbox
For general inquiries regarding the International Experience Canada Initiative (including overall process, Program Participation Fee (PPF), and the IEC Application and Declaration Form): IECTaiwan@international.gc.ca
For general work permit related information (including the work permit application, medical clearances, police certificates and supporting documentation) refer to: hkong-im-enquiry@international.gc.ca . **Please refrain from making case-specific enquiries unless more than four weeks have passed since you received your initial IEC notification email.
Consent & Disclaimer
By supplying your email address (in your enquiry or previously in your application), you are initiating an email communication with IEC Taiwan, and IEC Taiwan is thereby authorized to use the email address provided by you for communication with you including the transmission of personal information on your file/case. When you supply your email, it is also understood that you are aware that this channel may not be a secure channel. We are not liable for the disclosure of personal information to a third party where reasonable means to ensure the identity of the party have been taken. The Canadian Trade Office in Taipei is also not liable for the misuse of this information by a third party.
Check our FAQ page for answers to frequently asked questions!
